Slipped in a store? What to do if you’ve had a fall in Oxford

Slipped in a store in Oxford

If you’ve slipped in a store in Oxford and suffered an injury, you’re not alone. Whether it happens at a supermarket on Cowley Road, a shopping centre in Summertown, or a local convenience shop in Headington, accidents like these can be distressing, painful, and disruptive to everyday life. What many people don’t realise is that if the accident was caused by someone else’s negligence, you may be entitled to compensation.

At Marley Solicitors, we understand the emotional and physical toll of a slip or trip injury. That’s why we’re here to guide you through the process of making a personal injury claim and help you get the compensation you deserve.

Common causes of store slip accidents in Oxford

Slips and trips in public spaces like shops, supermarkets, and shopping centres are, unfortunately, quite common. In Oxford, where footfall is high due to tourism, student activity and retail traffic, hazards can often go unnoticed.

Here are some of the most common causes of store-related accidents:

  • Wet or recently mopped floors with no warning signs
  • Spills that are not cleaned up promptly
  • Loose mats or uneven floor surfaces
  • Obstructed walkways or fallen products
  • Inadequate lighting that reduces visibility
  • Slippery surfaces during wet weather

Retailers have a legal duty to keep their premises safe for customers. If they fail to maintain health and safety standards, they can be held liable for any injuries that occur as a result.

What to do immediately after a slip in a store

If you’ve slipped in a store in Oxford, the actions you take immediately afterwards can significantly impact your ability to make a successful claim:

  1. Seek medical attention
    Visit a nearby medical facility, such as John Radcliffe Hospital, Oxford City GP Practice, or your local NHS walk-in centre. Your health comes first, and a medical report will also serve as key evidence.
  2. Report the accident to the store
    Make sure the incident is recorded in the store’s accident log book. If the staff are unwilling to log it, make a note of your attempt to report it.
  3. Take photos of the scene
    Photograph the area where the fall happened, especially if there were no warning signs or visible hazards.
  4. Get witness details
    If anyone saw your fall, take their contact information. Witness statements can support your version of events.
  5. Keep records of expenses
    Save all receipts and records of medical bills, travel costs, and time off work. These can be used to support your claim for damages.

Can I make a compensation claim after a slip in a store?

Yes, you can potentially make a claim if the store failed to uphold its duty of care to you as a customer. To make a successful claim, you must show that:

  • The store owed you a duty of care (this is a given for customers)
  • They breached that duty by failing to maintain safe premises
  • You suffered an injury as a result of that breach

The law recognises that slips and trips are preventable if retailers take proper care. A lack of wet flooring signage, a delay in cleaning up a spill, or an ignored maintenance issue can all be grounds for liability.

Injuries that can result from slipping in a store

Even a seemingly minor slip can result in serious injury, particularly for elderly people or those with pre-existing conditions. Common injuries include:

  • Sprained wrists or ankles
  • Broken bones
  • Head injuries or concussions
  • Back or spinal injuries
  • Cuts, bruises and soft tissue damage

These injuries can lead to time off work, medical appointments and ongoing pain. That’s why it’s so important to explore your legal options after an accident.

How Marley Solicitors helps Oxford residents

At Marley Solicitors, we help clients across Oxford bring personal injury claims with confidence. Our local knowledge of Oxford’s retail sector, public areas and healthcare services means we understand the specifics of your situation. We’ll take the time to investigate your case thoroughly and fight for the maximum compensation available.

We offer a no win, no fee service, meaning there’s no financial risk to you. If your case doesn’t succeed, you don’t pay our legal fees.

We have assisted clients who slipped in locations such as:

  • Tesco Superstore, Oxford
  • Westgate Shopping Centre
  • Cowley Road Co-op
  • Aldi Oxford
  • Local chemists and independent shops

Whether you were injured in a major chain store or a small local business, our solicitors are here to help you make a claim.

How much compensation could I receive?

The amount of compensation depends on the nature and severity of your injury. It typically includes:

  • General damages for pain, suffering and loss of amenity
  • Special damages for financial losses (lost income, medical costs, travel expenses)

For example:

  • Minor wrist sprains might lead to compensation from £3,000 to £5,000
  • Moderate back injuries can range from £11,000 to £26,000
  • Serious head injuries may exceed £50,000

Every case is different, so we recommend a free consultation to assess your specific circumstances.

Why act quickly?

There is generally a three-year time limit from the date of the accident (or date of knowledge of injury) in which to start your claim. Gathering evidence early can also increase your chances of success.

Delays can cause key details to be forgotten or lost. We advise contacting a solicitor as soon as possible following your accident.

Local Oxford healthcare and support

If you’ve suffered an injury and need follow-up treatment or assessment, Oxford has a strong healthcare network:

  • John Radcliffe Hospital, Headley Way, Headington (part of Oxford University Hospitals NHS Foundation Trust)
  • Churchill Hospital, Old Road, Oxford
  • Manzil Way Health Centre, Cowley Road
  • Summertown Health Centre, Banbury Road

These facilities can provide treatment and documentation to support your personal injury claim.

FAQs

Can I claim for a slip in a shop in Oxford if there were no warning signs?
Yes. If a hazard existed (like a wet floor or loose mat) and the store did not take reasonable steps to warn you or remove the risk, you may be entitled to compensation.

How much compensation can I get for a slip and fall injury in Oxford?
The amount varies based on the severity of your injury and any financial losses. Minor injuries may attract a few thousand pounds, while serious long-term injuries could result in significantly higher awards.

Contact Marley Solicitors for expert advice in Oxford

If you or a loved one has slipped in a store in Oxford, don’t suffer in silence. Our experienced personal injury solicitors are here to help you secure the compensation you’re entitled to. We offer a free initial consultation and a no win, no fee service, so there’s no cost to get started.

Call Marley Solicitors today or fill out our online form to begin your claim. Let us help you get the justice you deserve.

Start your claim